Terms of service
Agentic Verification Architecture LLC, a North Carolina limited liability company ("we," "us"), sells AVA Land Reports. These terms are the contract between us and the person or firm that orders a report ("you"). You accept them when you check the box on the order form, reply "confirmed" to a quote, or pay an invoice that refers to them, whichever comes first. If you order for a firm, you confirm you may bind it.
1. What a report is
A report is desktop research on one identified parcel. We compile public data (FEMA flood layers, the USDA soil survey, state and county parcel and tax records, county and state land use documents, and the active listing) as of the date on the report, cite the source and date of each figure, and tell you which county office or licensed professional each finding calls for. A report describes what those sources say. It is not an inspection, a site visit, or a professional evaluation.
2. What a report is not
We are not licensed as an appraiser, real estate broker, surveyor, soil scientist, or law firm, and we do not offer those services. A report is not, and you agree not to treat it as: a survey or boundary determination; an appraisal, broker price opinion, or opinion of value; a title search, title opinion, or title insurance; a soil evaluation, site evaluation, or septic determination; a wetland delineation or environmental assessment; a zoning verification or permit decision; or legal, tax, or investment advice. Acreage is computed from county GIS geometry and is approximate. Price figures are arithmetic on the listing price, mapped acreage, and public assessments; they are not an opinion of what the land is worth. Only the offices and licensed professionals named in the report can make those determinations.
3. Public data has limits
Public databases contain errors, lag recent changes, and vary by county. We report them as they stood on the retrieval date and say which sources we could not reach. We do not promise that any record is complete, current, or correct, and we do not promise any outcome, including a permit, a closing, a loan, or a valuation.
4. Verified Reports
A Verified Report adds written inquiries to the relevant county and state offices. The fee pays for sending the inquiries and documenting each response or non-response, with the office, the respondent where given, and the date. Offices do not always answer. A finding is marked verified only when an office answered in writing. Typical timing is five to ten business days. A non-answer is documented, not refunded.
5. Ordering, price, and payment
You request a report through our form or by email. We send a written quote. Your "confirmed" reply places the order, and we send an invoice from the company, due on receipt. Work starts when payment clears, and the report is delivered within 48 hours after that, not counting weekends and holidays, unless the quote states a later date. We may decline any request. By submitting a parcel you confirm you have a legitimate interest in it as a buyer, seller, owner, agent, lender, or advisor.
6. Refunds and corrections
If we cannot produce a report (for example, the parcel cannot be located in county records), we refund in full. If a delivered report contains a material error that we introduced in a reported figure, tell us within 30 days and we will correct and reissue it at no charge. Because a report is custom research, it is otherwise not refundable once delivered. A parcel that turns out to be unsuitable for your purpose is the report doing its job, not an error.
7. Prepaid credits
If you buy prepaid credits, your quote states what each credit covers. Credits are sold to businesses for business use, may be used by anyone in the purchasing office, expire 12 months after purchase, and are not refundable except where the law requires. A credit is used when the report is delivered. Every report ordered with a credit is subject to these terms.
8. Who may rely on a report
We prepare the report for you and for no one else. You may share it with people considering or working on your transaction, including a prospective buyer or seller and their agent, attorney, lender, or appraiser, but only as a complete document that includes its disclaimer page. We owe no duty to, and accept no liability to, anyone other than you. Anyone else who reads it should verify the findings with the offices named in it or order their own report. You may not resell reports, remove disclaimers or citations, or present a report as a survey, appraisal, title opinion, or professional evaluation.
9. Your own verification
You agree that the report is one input to your decision, that you will verify anything you rely on with the offices and professionals it names before you buy, sell, lend, or build, and that you are not relying on any statement by us outside the report and these terms.
10. No other warranty
WE PROVIDE EACH REPORT AS DESCRIBED IN THESE TERMS AND MAKE NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF ACCURACY, COMPLETENESS, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
11. Limit on our liability
TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS CONNECTED WITH A REPORT, WHETHER IN CONTRACT, NEGLIGENCE, OR OTHERWISE, IS LIMITED TO THE FEE YOU PAID FOR THAT REPORT, AND WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL LOSS, INCLUDING LOST PROFITS OR THE RESULT OF ANY PURCHASE, SALE, LOAN, OR DEVELOPMENT DECISION. ANY CLAIM AGAINST US CONNECTED WITH A REPORT MUST BE FILED WITHIN ONE YEAR AFTER THE REPORT IS DELIVERED.
These limits do not apply to liability the law does not allow us to limit, including our own fraud or gross negligence.
12. General
North Carolina law governs these terms. Any suit must be brought in the state courts sitting in Craven County, North Carolina, or in the United States District Court for the Eastern District of North Carolina. These terms, the quote, and the invoice are the whole agreement for a report and replace anything on our website or in our emails that differs. If a court rejects any part of these terms, the rest stands. We are not responsible for delays caused by events outside our control, including public database outages and offices that do not respond. You may not transfer an order or credits without our written consent.
Send notices to help@avalayer.com. Send legal notices by mail to Agentic Verification Architecture LLC, 4030 Wake Forest Rd Ste 349, Raleigh, NC 27609. We may update these terms; the version in force when you confirm an order governs that order. How we handle the information you send us is described in the privacy policy.